MAX GAS TRADERS

Warranty

NEW
- Most new products come with a 1-year manufacturer warranty
REFURBISHED
- Most refurbished products come with a 30-day store warranty
- TV's: refurbished TV's have a 90-day store warranty unless otherwise specified
- DESKTOP PC's: refurbished desktop's have a 90-day store warranty
- LAPTOP PC's: refurbished laptop's and laptop batteries have a 30-day store warranty
SATELLITE RECEIVERS
- Free-to-Air (FTA) satellite receivers are warranted against Dead-on-Arrival (DOA) only; any kind of tampering or modification to the internal hardware or software will void warranty

Returns

IN-STORE PURCHASES
- Damaged, defective, or non-working items may be returned within 7 days
- Return items completely with all parts, accessories, and packaging
- Please provide original receipt as proof of purchase
ONLINE ORDERS
- Dead-on-Arrival (DOA) items may be returned within 30 days of order date
- Please contact us by email or phone to request a return merchandise authorization (RMA)
- Returns will be refused without an RMA, adequate packaging, or missing parts
- Unless a product is defective or DOA, we will only credit the amount paid for the item minus any applicable re-stocking fees

Exchanges

All purchases are assumed to be final sale
Products eligible for exchange may be returned within 7 days of in-store purchase or 30 days of online order
No refunds, exchanges, returns for all satellite equipment and clearance items.

Restocking Fee

Products that are unused, unopened, complete, and otherwise resellable may be refunded in full
Full refunds are issued at either the original or current sale price
A restocking fee of 25% to 50% may be charged depending on the condition of items returned
Returned items missing parts, accessories, instruction manuals, original packaging, or damaged may not be accepted

MAX GAS TRADERS STAFF

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